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Service Manager

Ref: 1592692 | Posted on 2025-04-02
Community Services and Development | Aged care and Disability Support | QLD Other | Permanent / Full Time

In the role as Service Manager, you'll be managing our disability support services based in Townsville.

Service Manager Disability Support Services
Location:
Townsville
Hours: 
Full time permanent - Monday to Friday
Salary: 
SCHADS 5.1 ($97,377.80pa) + Super + Salary packaging tax benefits
 
Join Cootharinga - A Leading Provider of Disability Support
At Cootharinga we believe in progress for our communities, and ourselves.
For over 70 years Cootharinga has been part of our community, working alongside people with disabilities and their families. Cootharinga North Queensland provides supports and services to a large variety of clients throughout North Queensland.
 
About the role:
In the role as Service Manager, you’ll be managing our disability support services based in Townsville, including Supported Independent Living arrangements (SILs) and individual Supports (including in home and community access) for our clients.

Lead, coach and mentor Support Workers to ensure the services reflect our customer’s needs in a dynamic, high growth work environment.
 
What would I need to be considered?
  • Experience in a similar role within the disability sector and understanding of the NDIS.
  • Commitment and drive for the highest level of customer service.
  • Pro-active, energetic approach to a dynamic ever-changing environment!
  • Experience and skill in team supervision; leading people to achieve.
  • Highly effective interpersonal and communication skills.
  • Be solution focused.
  • Able to work autonomously and collaboratively within teams.
  • Administrative and financial management skills.
  • Current driver's license acceptable under Queensland legislation.
  • Current First Aid and CPR.
  • Competency with Microsoft Office and computer systems.
  • Blue card and NDIS worker screen clearance prior to starting (we can help).
Why would I choose Cootharinga?
When you join our team, you can benefit from the following:
  • Tax-Free Savings: Increase your take-home pay by packaging up to $15,900 of your annual salary tax-free.
  • Entertainment Expenses: Use up to $2,650 of your pre-tax income for entertainment expenses, such as meals and holiday accommodation.
  • Growth Opportunities: Develop your skills and advance your career through ongoing training and development.
  • Employee Assistance Program: Access to free and confidential counselling services for you and your family members.
Tell me more about the organisation:
We choose to make a difference for others, because people make all the difference in the world.
Our values are a promise. A promise of how we will work with each other and with our clients, make decisions and choose to act. 
Be Here | Connect | Tune In | Grow | Speak Up  
 
Cootharinga is an Equal Employment Opportunity workplace and we encourage people of diverse backgrounds and people with disability to apply.
  • Make a difference in people's lives every day!
  • Permanent Full-time tole based in Townsville
  • Competitive salary plus Salary Sacrifice!

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Contact

1800 COOTHARINGA
(1800 266 842)

Operating Hours

8am - 4:30pm Monday to Friday

The CPL Group acknowledges the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present, and emerging. We are committed to honouring Aboriginal and Torres Strait Islander peoples and their unique cultural and spiritual relationship to land, water, and seas and their rich contribution to society. 

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